Help & Support

Welcome to AdultByCity.com Help & Support. We’re here to help users, advertisers, and creators use the platform safely, smoothly, and effectively.

AdultByCity.com is an adult-only platform (18+) designed for advertising, promotion, and discovery of adult services and content by city.

General Questions

What is AdultByCity.com?

AdultByCity.com is a city-based adult advertising and promotion platform that allows independent advertisers and creators to list services, content, and offerings where legally permitted.

The platform is intended strictly for adults aged 18 and over.

Who can use AdultByCity.com?

  • Users must be 18 years or older

  • Advertisers and creators must be legally allowed to advertise their services

  • All users must comply with local, provincial/state, federal, and international laws

Account & Login Support

I forgot my password. What should I do?

Click “Forgot Password” on the login page and follow the instructions sent to your registered email address.

Can I create multiple accounts?

No. Each individual or business may maintain one account unless explicitly approved by AdultByCity.com.

How do I delete my account?

You may request account deletion by contacting support at adultbycity@gmail.com

Advertiser & Creator Support

How do I post an ad or listing?

Create an account, choose your city, and follow the on-screen steps to publish your listing. Some listings may require verification.

What verification is required?

Depending on your activity, we may request:

  • Government-issued ID (age verification)

  • Proof of ownership or authorization for posted content

  • Additional information for compliance purposes

How do payments work?

  • Payments are processed through third-party payment processors

  • AdultByCity.com does not store full payment details

  • Pricing and billing terms are shown before purchase

Are ads refundable?

Unless required by law:

  • Advertising fees are non-refundable

  • Removal of ads for policy violations does not entitle a refund

Content & Policy Questions

What content is allowed?

All content must comply with:

  • Terms of Service

  • Privacy Policy

  • Community Guidelines

  • DMCA & Copyright Policy

  • 18 U.S.C. § 2257 Compliance Statement (where applicable)

Content involving minors, illegal activity, coercion, or non-consensual acts is strictly prohibited.

How do I report content, ads, or users?

If you need to report an issue, please contact us with relevant details and links:

  • General Support:adultbycity@gmail.com

  • DMCA / Copyright:adultbycity@gmail.com

  • Compliance & Safety: adultbycity@gmail.com

Privacy & Security

How is my personal information handled?

We respect your privacy. Please review our Privacy Policy to understand how information is collected, used, and protected.

Do you store payment information?

No. Payments are handled securely by third-party processors.

Safety Notice

AdultByCity.com does not arrange, manage, or participate in offline interactions. Users are responsible for their own safety, communications, and decisions.

Always exercise caution when interacting with others online or offline.

Contact Support

If you need assistance or have questions not answered here, contact us:

Email:adultbycity@gmail.com

Support response times may vary. We aim to respond as quickly as possible.

Thank you for using AdultByCity.com.